Podmínky
Discounts
For longer stays (more than 3 weeks) there will be a 5% discount on weekly prices.
Prices include electricity, water and gas.
Small pets (max 15kg) are allowed on request.
Reservations and payment
CHECK-IN is ONLINE
(within two days before arrival)
We will send you a CHECK IN ONLINE request by email and/or whatsapp approximately 7 days before arrival, with A LINK;
You will be asked:
- the identity document of the person booking (photo document and selfie) and only the personal details of the other guests*;
- the balance of the rental and any extras: by debit card, credit card, rechargeable card, debit card (NB in case of no-show, it will be returned);
- the balance of the security deposit of 150.00 euros: by debit card, credit card, rechargeable card, debit card (NB in case of no-show, it will be returned);
- the balance of any tourist tax: by debit card, credit card, rechargeable card, debit card (NB in case of no-show, it will be refunded);
- the signing of the rental agreement.
*We remind you that the law requires the facility to identify the customer and register him.
Only after completing all the steps of the online check-in:
the day before arrival we will send you by email and/or whatsapp the electronic keys for access to the apartment (active from 4:00 pm on the day of arrival, after confirmation from the reception).
Delivery of apartments:after 4:00 pm
(We recommend that you stick to this timetable to avoid any confusion).
CHECKOUT:
by 10:00 am on the day of departure
the security deposit,barring damages, it will be credited back to your credit/debit card within 24/48 hours (the amount with the correct currency will be visible after a few days, based on your credit/debit card circuit)
INFORMATION
- The number of people hosted cannot exceed the number of available beds.
- Persons not registered in the notification card cannot be accommodated.
- Upon departure, the apartments CLASSIC must be clean and in the same conditions in which they were delivered, otherwise you can pay for the final cleaning separately.
- Damages caused during the stay to the furniture, the apartment or other items are the responsibility of the customer.
- Any early departures with respect to the reception opening hours may result in the non-return of the deposit, which will be sent to the customer’s home only after the apartment has been checked.
Booking confirmation:
Booking confirmation requires a down-payment covering 30% of the entire price, which must be completed within 5 days after reservation.
If any delay occurs, please let us know by email.
In the absence of prior notice, the apartment will be considered free after 24h from the scheduled arrival date. No discount may be claimed in case of delayed arrival or early departure.
Cancellations or changes of reservation:
For stays UNTIL JULY 3rd AND FROM AUGUST 31st
If canceled or modified up to 3 days before the arrival date, no fee will be charged.
Beyond this limit, cancellations, late changes or no-shows will result in a charge of 30% of the stay.
For stays FROM JULY 4th TO AUGUST 30th
If canceled or modified up to 30 days before the arrival date, no fee will be charged.
Beyond this limit, cancellations, late changes or no-shows will result in a charge of 30% of the stay.
